Privacy and Cookie Policy
Our Company’s Privacy and Cookie Policy
This privacy and cookie policy explains how we use personal data collected from you when you visit our website, subscribe to our newsletter, or purchase our products and services.
Included Topics:
- What information do we collect?
- How do we collect your information?
- How do we use your information?
- How do we store your information?
- Marketing
- What are your privacy rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies?
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us?
What information do we collect?
Our Company Lux Sauna Oy (sauna shop) collects the following data:
- Personal identification information (name, email address, phone number, and credit card information)
- Non-personal identification information (browser name, computer type, operating systems, internet service providers, and similar data)
Additionally, we collect statistical and measurement data from our website, such as page views, bounce rate, time spent on site, and other information to improve user engagement and retention rates. These data are collected solely for Lux Sauna’s use and are not sold or disclosed to any other parties.
How do we collect your information?
You directly provide our company with most of the information we collect. We collect and process information when:
- You purchase any of our products or services, such as garden saunas, hot tubs, barrel saunas, and other saunas or services.
- You voluntarily sign up for our newsletter.
- You provide feedback on our products and services.
- Our company may also obtain your information indirectly from the following sources:
When you visit our website – cookies (explained in other topics) and statistics mentioned under the collected data.
Or through any other activities, services, features, or resources we make available on our website.
How do we use your information?
Our company collects your information in order to:
- Process your sauna orders
- Contact you regarding your inquiries via phone, email, or contact form
- Send emails about special offers on most desired products
- Provide marketing campaigns tailored specifically based on your current purchases and preferences.
Additionally, the information may be shared with third parties such as:
- Accountants
- Couriers
During the processing of orders to prevent fraudulent purchasing, our company may share your information and also use credit reference agency information about you.
How do we store your information?
Our company securely stores your data in Getresponse and Clickfunnels data centers, and this data is not transferred to any other data centers. This makes it highly secure, as these two platforms exercise high caution regarding the security of the data they store.
If you choose to unsubscribe from our newsletter or request the deletion of your data, your information will be permanently deleted from Getresponse and Clickfunnels data centers or by any other means it has been stored and collected within one year of notification.
Marketing
Our company wants to send you information and offers about new products and services you might want to purchase. We also want to send you marketing information from companies we have partnered with.
This is done only after you have consented to receive marketing campaigns and emails from us by selecting our newsletter. You can opt out at any time later.
The received information is retained until we deliver new content, offers, or newsletters you have chosen. It is deleted thereafter, or if you choose to unsubscribe from our newsletter. Additionally, when you request the deletion of your data.
You have the complete right at any time to stop receiving marketing campaigns via email or phone as well as to stop sharing data with our partners and another member of our business.
If you no longer wish to receive emails from us, click here.
What are your privacy rights?
Our company wants to ensure you are fully aware of all your privacy rights. Every user has the following rights:
Right to information – You have the right to request any personal data our company has about you. A small fee may apply for this service.
Right to rectification – You have the right to request our company to correct any information you believe is inaccurate. You also have the right to request additional information if it is incomplete.
Right to erasure – You have the right to request our company to erase your personal data under certain conditions.
Right to restriction of processing – You have the right to request our company to restrict the processing of your personal data under certain conditions.
Right to object to processing – You have the right to object to our company’s processing of your personal data under certain conditions.
Right to data portability – You have the right to request our company to transfer the data we have collected to another organization or directly to you under certain conditions.
Once you have made a request, we have one month to respond. If you would like to exercise any of these rights, please contact us:
+358 40 816 2667
Or via email at
myynti@luxsauna.fi
What are cookies?
Cookies are small files/data about your computer and browsing behavior that are automatically collected and accessed by the web or client computer. For more information, visit https://ec.europa.eu/info/cookies_fi.
How do we use cookies?
Our company uses cookies in several ways to enhance your experience on our website, including:
- Understanding how you use our website
- Providing marketing campaigns
- Targeting on social media
- Targeting you again after visiting our site.
What types of cookies do we use?
There are several types of cookies, but our website uses:
Functionality – When you visit our site, we collect cookie data to remember your selected settings, such as accepted cookies, language, and location. We use first-party cookies – to collect data on our website. And third-party cookies – which our website does not directly collect, but third parties instead collect for targeted advertising, chatbots, and social buttons.
Advertising – Our company collects information about your visit to our website, what content you have read, links you clicked, and information about your IP address, browser, and device. Our company may share this information with third parties and advertising partners for advertising purposes. This means that if you have visited our site and then visited another site, they may show you ads for products and services.
How to manage your cookies?
You can set your browser settings at any time to not accept cookies. The method to do this varies for each browser and for this website https://m.wikihow.com/Disable-Cookies
Note: If you disable cookies in your browser, you may not be able to see some features and functions of our site.
Privacy policies of other websites
Although we have links to other websites, our privacy and cookie policy only cover our website. This means that if you click on links to another site from our website, you should find and read their policies to understand how they collect and process your data.
Changes to our privacy policy
Our company greatly respects personal data and thus regularly updates its privacy policy to keep up with the collection and processing of new data. The current privacy and cookie policy was last updated on July 10, 2023.
How to contact us?
If you have any questions about how we collect your data, what data we retain and process, or want to exercise any of your privacy rights, please do not hesitate to contact us:
Send us an email: myynti@luxsauna.fi
Call us: +358 40 816 2667